Privacy Policy

KErI TECHNOLOGIES INC. ("we," "us," or "the Company") is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and share information in compliance with the Philippine Data Privacy Act of 2012.

1

Information We Collect

Types of Information Collected:

Personal Information: Name, email address, mobile number, and Tax Identification Number (TIN) (for Service Providers).
Location Data: Real-time GPS coordinates of the Service Provider to facilitate tracking for the Client.
Transaction Data: Details of the trucking services booked and milestone statuses.
Financial Data: We do not store credit card or bank details. All payment data is processed directly by our BSP licensed payment partner.

2

How We Use Your Information

To match Clients with nearby Trucking Service Providers.
To provide real-time tracking of cargo.
To send milestone-based payment instructions to our BSP licensed payment partner.
To comply with legal requirements and prevent fraud.

Purpose Limitation: We only process your personal data for specific, legitimate purposes as outlined in this policy and in accordance with the Data Privacy Act.

Data Collection for Logistics Verification

To ensure the security of transactions and the integrity of our milestone-based payment system, KErI Technologies Inc. collects and processes specific "verification data." By using our platform, you consent to the collection of:

A. Identity & Vehicle Verification (KYC)

Government-Issued IDs: Professional Driver’s License and NBI Clearance to verify the identity of the service provider.
Vehicle Documentation: Official Receipt (OR) and Certificate of Registration (CR) to verify vehicle ownership and roadworthiness.
Purpose: To prevent identity fraud and ensure only qualified service providers are matched with shippers.

B. Proof of Service Documents (Milestone Triggers)

Transaction Records: Copies of Port Exit Tickets, Delivery Receipts (DR), Equipment Interchange Receipts (EIR), and signed Gate Passes.
Purpose: These documents serve as the mandatory "triggers" for our automated fund disbursement system. Funds cannot be released via our licensed payment partner without these validated uploads.

C. Geolocation & Telemetry

Real-Time Location: We collect GPS data from your mobile device while the application is active (foreground and background) during an active booking.
Purpose:
1. To track cargo security for the Shipper.
2. To validate "Street-Turn" (Triangulation) eligibility. We verify your physical presence at an Exporter’s warehouse before releasing the initial 50% backhaul payment.

D. Sharing with Payment Processors

We share your verified identity and transaction status with our licensed payment partner, strictly for the purpose of facilitating payout disbursements.

3

Sharing of Information

We only share your data with authorized parties for legitimate purposes:

Our BSP licensed payment partner

To process your payments and fulfill AMLA "Know Your Customer" (KYC) requirements.

Service Providers/Clients

Limited contact details are shared between matched parties to facilitate the delivery.

Government Authorities

Only when required by law or a valid court order.

Important: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4

Data Retention and Security

We implement organizational, physical, and technical security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Retention Period:

We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law (e.g., BIR tax record requirements). Once the retention period expires, we securely dispose of your personal data.

Security Measures: Our security measures include encryption, access controls, regular security assessments, and employee training on data privacy.

5

Your Rights Under the Data Privacy Act

As a data subject, you have the following rights under the Philippine Data Privacy Act of 2012:

Right to Be Informed

To be informed that your personal data is being processed.

Right to Access & Correction

To access or correct your personal data in our systems.

Right to Object & Withdraw Consent

To object to the processing of your personal data or withdraw your consent at any time.

Right to Erasure or Blocking

To request the erasure or blocking of your personal data from our systems.

6

Contact Us

For any privacy concerns, questions about this policy, or to exercise your rights under the Data Privacy Act, please contact our Data Protection Officer (DPO):

Email

keri.ops@helplinemngt.com
For privacy-related inquiries

Address

Lot 14 Blk 3, Emilia Village
Biga I, Silang, Cavite, 4118
Philippines

Contact

+63 953 9709 017
Business hours: 8:00 AM - 5:00 PM (PHT)

We will respond to your request within the timeframe required by the Data Privacy Act.